Two-Factor Authentication (2FA)
Set up Two-factor verification app (TOTP) to help protect against unauthorized account access.
Locked out of 2FA? Learn how to Reset 2FA.
What is Two-Factor Authentication?
Two-Factor Authentication (2FA) is a security process that requires users to provide two different authentication factors to verify their identity. This typically involves something the user knows (like a password) and something the user has (like a smartphone or hardware token). By combining these two factors, 2FA adds an extra layer of security beyond just a username and password, making it significantly harder for unauthorized individuals to gain access to accounts and sensitive information.
Why is Two-Factor Authentication Important?
2FA is crucial because it significantly reduces the risk of account breaches and unauthorized access. Even if a password is compromised through phishing, data breaches, or other means, the second factor—such as a code sent to your phone—provides an additional barrier for attackers. This enhanced security measure helps protect personal information, financial data, and other sensitive content, making it a vital tool in safeguarding your online presence.
Using Two-Factor Authentication on your Bull Bitcoin account will help protect against unauthorized access to the following:-
Your personal information (Name, address, Date of Birth etc.)
Your transaction history
Your recipients details
Your Bull Bitcoin Balance*
*BULL BITCOIN IS A NON-CUSTODIAL BITCOIN EXCHANGE, HOWEVER, ANY CASH BALANCE ON YOUR BULL BITCOIN ACCOUNT BALANCE MAY BE AT RISK SHOULD YOUR ACCOUNT BE ACCESSED WITHOUT AUTHORIZATION.
How to Add Two-Factor Authentication to Your Account
Adding Two-Factor Authentication (2FA) to your account is typically straightforward.
Log in to your account and navigate to the security or account settings section.
Click on the 'Profile' icon in the top right-hand section of the screen and select SETTINGS.
Look for an option labeled "Two-Factor Authentication," "2FA," or "Multi-Factor Authentication."
Follow the prompts to enable 2FA, which usually involves selecting a verification method such as an authentication app (like Google Authenticator or Authy), SMS text messages, or a hardware token.
If using an app, you'll need to scan a QR code or enter a setup key provided by the website.
Once set up, you'll be asked to enter a code from your chosen method whenever you log in, providing an extra layer of security to your account.
Reset Two-Factor Authentication (2FA)
Contact Support: If you lose access to your two-factor authentication (2FA), contact Bull Bitcoin support for assistance.
Verify Identity: Provide the necessary identification documents as requested by support for verification.
Follow Instructions: Follow the provided instructions to disable or reset your 2FA.
Re-enable 2FA: Once access is restored, set up a new 2FA method for enhanced security.
LOST DEVICE
If your device has been lost, other important information may be compromised.
Consider reviewing your emails, passwords and accounts.
Please contact the Bull Bitcoin Support Team, for extra assistance.
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