Manual Verification
Manual identity verification takes longer and is more complicated than automated identity verification. Only use this option if you truly want to opt-out of automated identity verification.
Manual identity verification can be required if Automated Identity Verification fails or if we need to perform Enhanced Due Diligence (EDD) for legal reasons or if we believe your identity may have been compromised.
How to Manually Verify your Identity
Upload identity document
Upload selfie of you holding an ID
Upload a proof of residence
Acceptable Documents
Identification
Name
Date of Birth
Valid - not expired
Examples
Passport
Drivers Permit
Proof of Address
Official Letterhead
Dated in the last 3 months
Name
Examples
Credit card bill or bank statement
Utilities Bill
For speed and convenience, we recommend verfiying your information automatically,
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